Client code:
Problem Solving
AKA - Fact-Based Decision Making

problem solving

Do you need to structure and streamline how you solve problems and make decisions? Use this innovative model to make sure you're on target. Filter out any inappropriate solutions and gain "buy-in" every time. The program initially assesses current problem-solving styles, and then uses a unique matrix to uncover the most beneficial solutions. This process highlights the interdependencies of others involved in the decisions that we implement. Participants focus on ways to close the gap between actual and expected performance. They then use this process with current business situations to focus on results and benefits.

Participants will focus on:

• Identifying Underlying Causes
To effectively solve problems long term and get beyond the symptoms, one must have both an effective process and the right tools.

• Using A “Rational/Systematic” Methodology
This model helps you analyze the environment, look beyond symptoms to real causes, explore how to gather sufficient data, generate and explore alternatives, gain support for selected solutions, and finally, implement solutions and monitor progress.

• Digging Deeper - Getting Past The Obvious
The group will use techniques to help them look beyond possible symptoms to determine actual root causes. They compare data from actual situations and explore changes to eliminate inappropriate options.

• Using Decision-Making Tools To Uncover The Best Solution(s)
Participants work through situations using a decision-making matrix. They develop and evaluate criteria, compare alternatives, assess risks, and ultimately reach the best decisions.

• Innovation and Creativity - When More Of The Same Isn’t Enough
Innovative and creative techniques can strengthen any problem-solving process. Use proven tools to produce higher quality results than traditional approaches. Practice innovative thinking with focus on multiple "what if" solutions.

• Practicing With Real-World Business Issues
Each participant comes prepared with a current business or client issue. In small groups, they utilize the resources of the group to develop new solutions.