Giving and
Receiving Feedback
A vital part of effective communication is being able to
give and receive feedback. Ongoing feedback allows for a
clearer understanding and further development of
relationships. It also provides valuable information for
the individuals involved. Feedback is the beginning of
continuous improvement for each of us.
You will explore:
• Why Feedback Is So Important
What happens when we don’t receive enough
information? What can you do about it?
• How Effective Am I At Managing Feedback
By evaluating your current ability to give and receive
feedback, you can pinpoint areas for needed improvement.
• What Are The Keys To Effective Feedback
Learn the critical processes you must work through before,
during, and after a feedback session.
• How To Create An Open Environment
Explore ways to create an atmosphere that will allow for
clear and open communication.
• How To Use The Feedback Process With Others
Get “hands-on” practice with current,
real-world situations, enabling you to take the learning
back to work.
• Filtering Of Communications
Understand how we filter other’s communication - and
our responses!
• How To Give And Receive Feedback With Peers,
Subordinates And Superiors
What are the components of truly effective feedback?