Managing A
Technical Workforce
With unprecedented low levels of unemployment, employers
must work to motivate and retain their technical workers.
To effectively manage this group, one must first understand
their values and examine the tools and techniques that
motivate them. This session focuses on how to communicate
with, give feedback to , and manage this part of our work
force which is in such high demand.
Understanding Technical Workers
• Who makes up this group?
• Common misconceptions about this group
• Core values of this group
• How do they view themselves?
Tools for Motivating Technical Workers
• Why different things motivate different people
• Five major influences that shaped their lives
• Motivational and coaching techniques for the
frustrated manager
Communication That Works With Technical Workers
• Listening to the message behind their words
• Structuring feedback to improve understanding
• Benefiting from this generation’s desire for
information
Examining Work-Related Values
• Laying it on the table - How our values differ
• Understanding and appreciating differences
• Finding common ground
Challenges Facing Your Managers With This Group
• Mistakes managers frequently make with this group
• Style based management - Leveraging diversity
• Balancing the need for encouragement and the need to
be task focused
• Using coaching and empowerment effectively
• Focusing on issues specific to your company - What
can we do?
Retaining The Technical Workers You Want To Keep
• What managers and technical workers say about each
other
• Utilizing their strengths and developing their
weaknesses
• Balancing independence with corporate expectations
• What to do when nothing else work