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Effective Interviewing Skills

An effective interview process is critical to ensuring the right fit between candidate and position, and can save enormous amounts of wasted time and money. Participants learn how to effectively plan for an interview, how to build rapport, use effective listening skills, how to get the candidate to open up, when and how to provide information, and how to maintain overall control of the process.


Participants work through:


• What To Do Before The Interview
Preparing to hire, clarify what you need to know and what you need to do ahead of time.


• Establishing Rapport To Get The Information You Need
Making a candidate feel comfortable and getting off to a good start is critical.


• Effective Questioning Techniques
How to get honest, informative answers, and dig deeper. Explore techniques to get beyond superficial answers.


• Maintaining Control Of The Process
Determine what information you want and what information you need to give. Outline the process and maintain control.


• Balancing The Pros And Cons
Evaluate candidates so you hire the best people. Use a specific technique that allows you to compare candidates across the board.


• Evaluating Resumes
Learn how to read between the lines, get to the questions you need to focus on, and how to effectively conduct reference checks.