SSI -
Supervisory Skills Inventory
The SSI (Supervisory Skills Inventory™) provides
practical, well-researched strategies that allow
supervisors to meet problems head on, and find new ways to
approach their work and the people they supervise. This
instrument focuses on specific skills needed to be an
effective supervisor.
The feedback is put together in a comparison profile
showing both a supervisor's perceptions of relative
strengths and areas for improvement, along with any 360º
feedback from subordinates, superiors, and peers.
This enables both seasoned and new supervisors to see
themselves objectively, allowing them to better identify
their specific developmental needs. Once the need for
change is identified, the self-development process can
begin.
The SSI addresses these key areas:
Setting Goals
•Setting goals for yourself and helping others to set
goals as well.
•Fitting employees’ goals in with the group and
company objectives.
Planning And Organizing
•Helping people get more done through good planning.
•Teaching staff to think ahead, assess tasks, set
deadlines, get resources, and use time effectively.
Directing And Delegating
•Making assignments and directing staff effectively.
•Giving staff the right level of responsibility,
freeing them to do things their way, if job standards are
met.
Solving Problems
•Seeing problems and finding their root causes.
•Making decisions and plans with others to develop and
carry out solutions effectively.
•Monitoring to see if solutions are working.
Enforcing Work Rules
•Explaining work rules clearly and enforcing them
fairly.
•Following through when necessary and setting a good
example.
Relating To And Supporting Staff
•Treating employees with respect, showing confidence
in them, understanding, and dealing with their problems and
feelings.
•Doing what is necessary to help people perform their
jobs.
•Communicating clearly, building trust and a
supportive work climate.
Maintaining And Controlling Materials And Equipment
•Being certain that employees have the needed
materials and equipment and that these are used correctly.
Building Teams
•Getting people to work together.
•Fostering cooperation and sharing of ideas and
suggestions.
Assuring Safety
•Communicating and enforcing safety rules.
•Making sure work areas are safe, following safety
rules yourself and helping others be responsible for their
own safety.
Evaluating Performance
•Comparing actual work levels with predetermined
goals.
•Basing judgments on facts.
•Giving both positive and negative feedback.
Training And Coaching
•Helping employees develop new skills.
•Explaining new tasks and giving help as needed.
•Helping people learn from mistakes.
•Taking responsibility for your own mistakes.
Reacting To Stress
•Staying calm under pressure.
•Not blaming others or turning small problems into big
ones when things get hectic.
A product of Human Synergistics International