This unique program addresses an issue that faces many of today's managers, executives and supervisors - how to effectively manage staff from different generations. Collectively, there are great benefits to having an age-diverse staff, but bridging the gap between differing values and viewpoints can be challenging. Because this can often result in conflict and misunderstandings, it is critical that managers are aware of potential friction points. This is your opportunity to learn how to effectively manage age diverse and unique populations.
Selected topics and issues include:
Traditionalists, Baby Boomers, Generation X'ers, Echo Boomers, and the Millennium Generation.
Tools for communicating and motivating.
Work ethics and professional values.
Cross-generational communication.
Making delegation work.
What to do when nothing else works.
More about Managing Across Generations